Email messages that are stuck in your Outbox, how??

January 15th, 2010 by @HKw@! | Filed under Email Client, Outlook Express, Windows.

When you try to send an e-mail message, the e-mail message may move to your Outbox and not be sent.  Why? How to solve this problem?

This behavior can be caused by any of the following conditions:

  • You open the e-mail message in your Outbox before the e-mail message is sent.
  • You work offline and have not made a remote connection.
  • Your sending options are not set to send e-mail messages immediately by using the correct connection.
  • Your mail folders or e-mail messages within the folders are damaged.

Solution 1 – Change Working Offline

Just to change the Work Offline command:

  • On the File menu, click Work Offline. Besides, you also need to make sure your computer is connected to internet
  • try to send your email

Solution 2 – Check your Send Options

  • On the Tools menu, click Options.
  • On the Send tab, click to select both the Send messages immediately and Save copy of sent messages in the ‘Sent Items’ folder check boxes.
  • On the Connection tab, click Change under Internet Connection Settings, and then make sure that the correct dial-up or local area network (LAN) settings are in the list.
  • Click OK, click OK, open the message in your Outbox, and then click Send.

Solution 3 – Create New Outbox

Your Outbox folders may be damaged. To solve this problem, you need to create a new Outbox folder.

Just use the following steps:

  • Find the location of Outlook Express store folder (Tools-> Options -> Maintenance” tab > Click “Store Folder”) and copy the location
  • Exit Outlook Express.
  • Paste the Outlook Express folder location in the “Start” > “Run
  • Delete Outbox.dbx
  • Restart Outlook Express. A new empty outbox folder is created automatically.
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