If you log case to RedHat support before, sosreport is not a new term for your guys. Sosreport is a command line tools that allow you to collect configuration details, system information and diagnostic information from a Red Hat Enterprise Linux system. This information is stored in a single compressed file in the /var/tmp directory, and the file can be sent to a support representative to assist in troubleshooting a problem.
Sosreport tools is not install by default. Before you run the tools, you have to install the sos package.
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