Cannot start Outlook 2007 after reboot

June 1, 2010 · Posted in Email Client, Microsoft Outlook, Windows · Comment 

This morning, my customer called me regarding his laptop issue. He told me that his laptop hang and force to restart the laptop. After restarting and attempting to open Outlook he got the following error message:  ”Cannot start Microsoft Office outlook. Cannot open the outlook window”

I tried to google this problem, there are few solution from Microsoft’s site. But it didn’t work for me.

At the end, i found a simple solution to solve this problem. How to do that?

  • Click on Start button ->run
  • then type outlook.exe /resetnavpane

This solution should be able to solve your problem. If you have any other solution, please give me some comment

Font size become small when click “reply” in outlook 2007

December 24, 2009 · Posted in Microsoft Outlook, Ms Office, Windows · Comment 

One of my user ask me this question “Why is the font size small when clicking “reply” in outlook 2007

When she click the reply button, the original message is about 10 times smaller than the original text.

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