Apple Mail Send button greyed out

Last week, i got the complain from my user about her Apple Mail problem. According to her, she can receive new message from mail server but cannot send mail because the Send button on a new message is greyed out and does not respond.

So, i just help her to test her apple mail settings via Connection Doctor. The Connection Doctor can successfully log into the SMTP server. Continue reading

Microsoft Outlook 2007 – How to migrate your email data and setting from one computer to another

Recently i upgrade some of my company old laptop to new laptop. When doing the migration, i facing some problem in migrate my user email and email setting to the new computer. Here i going to show your how to migrate your mail box and email account setting to new installation computer Continue reading

Cannot start Outlook 2007 after reboot

This morning, my customer called me regarding his laptop issue. He told me that his laptop hang and force to restart the laptop. After restarting and attempting to open Outlook he got the following error message:  “Cannot start Microsoft Office outlook. Cannot open the outlook window”

I tried to google this problem, there are few solution from Microsoft’s site. But it didn’t work for me.

At the end, i found a simple solution to solve this problem. How to do that?

  • Click on Start button ->run
  • then type outlook.exe /resetnavpane

This solution should be able to solve your problem. If you have any other solution, please give me some comment