Thunderbird Incoming email issue : mail server not responsed: Message corrupted

 

I facing issue that my Thunderbird failed sync exchange email to my Thunderbird mail client.I’m getting the following error:-

The RETR command did not succeed. Error retrieving a message. Mail server mailserver.com.my responded: Message corrupted

From the above error already indicates an error on the server and not in Thunderbird. There is a corrupted email in email inbox.

To solve this issue, first you have to logon to webmail and check all the email to find out any abnormal email and remove it. If you not sure which email is corrupted email, you just empty you webmail inbox. Once done, you try to re-sync or re-download email from your Thunderbird. Latest email should be able to come in without any issue.

 

 

Zimbra: How to Reset an User or Administrator password

zimbra_identity_color_highres-png-440pxUser forgot their email password is a very common IT Support case. In Zimbra mail server, changing email password can be easily done with Admin Console. How about email administrator lost their administrator password? Without Administrator password, you unable to login to Admin Console to reset password. So, is there any way to reset it?

The answer is yes. Below are the few steps show you how to change password for  user or Administrator using CLI.

A) SSH to your email server

B) login as zimbra user

su - zimbra

C) Use command line utility (CLI) zmprov setpassword to reset password

Syntax:

zmprov sp <admin email address> <new password>

Example:

zmprov sp adminname@domain.com password

After changed, try to access Admin Console with new password, it should work now 🙂

How to use Telnet command to test your Email Server connectivity

Telnet is a network protocol used on the Internet or local area networks which allows a client to talk to a server remotely. Telnet is a very useful tools for System Admin to do the email troubleshooting.

Here i going to show some basic steps to send an email from your server and how to check your email using telnet. Continue reading