If you log case to RedHat support before, sosreport is not a new term for your guys. Sosreport is a command line tools that allow you to collect configuration details, system information and diagnostic information from a Red Hat Enterprise Linux system. This information is stored in a single compressed file in the /var/tmp directory, and the file can be sent to a support representative to assist in troubleshooting a problem.

Sosreport tools is not install by default. Before you run the tools, you have to install the sos package.

After installed sos package, you could start run sosreport command to generate the report.