User forgot their email password is a very common IT Support case. In Zimbra mail server, changing email password can be easily done with Admin Console. How about email administrator lost their administrator password? Without Administrator password, you unable to login to Admin Console to reset password. So, is there any way to reset it?
The answer is yes. Below are the few steps show you how to change password for user or Administrator using CLI.
A) SSH to your email server
B) login as zimbra user
su - zimbra
C) Use command line utility (CLI) zmprov setpassword to reset password
zmprov sp <admin email address> <new password>
zmprov sp firstname.lastname@example.org password
After changed, try to access Admin Console with new password, it should work now 🙂