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Zimbra: How to Reset an User or Administrator password

October 4, 2016 by @HKw@! | Filed under Email.

zimbra_identity_color_highres-png-440pxUser forgot their email password is a very common IT Support case. In Zimbra mail server, changing email password can be easily done with Admin Console. How about email administrator lost their administrator password? Without Administrator password, you unable to login to Admin Console to reset password. So, is there any way to reset it?

The answer is yes. Below are the few steps show you how to change password for  user or Administrator using CLI.

A) SSH to your email server

B) login as zimbra user

su - zimbra

C) Use command line utility (CLI) zmprov setpassword to reset password

Syntax:

zmprov sp <admin email address> <new password>

Example:

zmprov sp adminname@domain.com password

After changed, try to access Admin Console with new password, it should work now 🙂

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